ONLINE SUPPORT CONSOLE

Company Branded support console - $2,995 Annually per console
 - Our support console can have your company name and logo (instead of "Online TechDesk")
 - Allow your employees or customers to get to a technician as easy as clicking a button!
 - You can embed a support console into your website
 - You can embed a support link into some software programs 
 - Additionally, for an added one time charge of $2,000, we can set up your own dedicated website for your users to visit!
 - Additionally, for an added one time charge of  $500, we can set up an HTML form that you can embed into your site for faster connection
 - Normal session rates still apply to all sessions
 - Can be used with the Pay-As-You-Go, Monthly, or Annual plans (requires that your users pay your company directly and that you reserve minutes in advance with OnlineTechDesk)

PHONE SUPPORT

Do you want a Dedicated Toll Free Number your users call? - $595/Annually per line

Or just add a Dedicated Local Phone Number - $295/Annually per line

Or simply route one of your internal local or toll free numbers to us! - $195/Annually per line

 - Billable time still occurs with phone support 
 - Requires either Monthly, or Annual plans (not available for Pay-As-You-Go plan)

1-CLICK DIRECT CONNECT 

REMOTE MOBILE PHONE SUPPORT

Windows Mobile/Cell Phone Support - Was:$2,495  Now:$1,795/Annually/Per Operating System 

We can dial in, update, and fix your users mobile phones while they are in the field!

We can connect to your sales teams cell phones remotely and perform things such as:

• installing programs
• setting up email accounts
• fix general problems
• Even Backup Contacts, Email, and Data, and Files!

 - Normal session rates still apply
 - Can be used with the Pay-As-You-Go, Monthly, or Annual plans
 - Annual price is per operating system, i.e. Windows Mobile, Blackberry, Apple OS, Symbian)

CUSTOM SOFTWARE SUPPORT

Custom contracts available for supporting custom or dedicated software $Contact us

We can learn your software and provide support and assistance for your users!
Prices based upon software complexity

For Small Office, Home Office, and Individuals:

 * Add a Direct Connect link to a PC! - $59/Annually per PC
 * This allows you to connect to us right through your desktop in one easy click!
 * Can be used with the Pay-As-You-Go, Monthly, or Annual plans